Cancellation policy

Last updated: October 6, 2026

AutoShip Subscription Terms & Cancellations

How AutoShip works. When you choose AutoShip, you are signing up for a subscription that renews automatically. We will charge your saved payment method the price shown at checkout, plus any applicable shipping and tax, for each recurring delivery at the frequency you selected (for example, every 30 days) until you cancel. You authorize these recurring charges when you place your AutoShip order.

Cancel any time, online. You can cancel your subscription at any time. There is no minimum period or waiting period. To cancel, log in to your account at drinkhyro.com/a/account/login, open your subscription and select Cancel. You can also email us at [email protected]. Once you cancel, no further renewal charges will be taken and no new AutoShip orders will be created. An order that was already charged before you cancelled may still be shipped (see "Charges already processed" below). During cancellation we may show you options such as skipping or pausing a delivery. You can decline them and cancel at any point.

Pause, skip or change. You can also pause, skip, or change your products, quantity or delivery frequency at any time in your account.

Charges already processed. Charges processed before you cancel are not refunded, except as set out in our Refund Policy or where required by law.

Price changes. If we change the price of your subscription, we will email you before the new price applies, and you can cancel before you are charged the new price.

Questions? Contact us at [email protected].